Before you start, just double check that your modem is properly connected to the computer and that it is powered on. If your computer is not recognizing your network’s Internet access, follow these steps.
The image below shows the network icon which is to be right clicked on Steps 1 and 3. You can see the yellow sign on the icon indicating that there is a problem with the Internet connection.
The image below shows the Ethernet Settings to be selected in Step 4 and where the Change Adapter Options link is located.
The image below shows the Ethernet network icon to be selected from the available networks in Step 5 and where the Disable this network device is located.
The following image shows how to enable the network device to restore Internet connection.
If you still don’t have Internet access, try restarting the computer and the modem once. If the Internet connection is still not restored, there may be a problem with your Internet Service Provider.
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